Grapevine's 911 dispatchers receive 21.5% pay increase

Published: Mon, 05/23/22

Grapevine's 911 dispatchers receive 21.5% pay increase

Grapevine Police Department's 911 dispatchers received a 21.5% pay increase along with a new job title as part of a strategy to combat staffing shortages, according to a May 23 news release. (Community Impact Newspaper file photo)

Community Impact
By Valerie Wigglesworth | | Updated 

Grapevine Police Department's 911 dispatchers received a 21.5% pay increase along with a new job title as part of a strategy to combat staffing shortages, according to a May 23 news release.

Starting salaries now range from $52,208-$73,091 based on experience, making Grapevine’s dispatchers among the highest paid in North Texas, the release stated.

The Grapevine Police Department also renamed the job title from telecommunicators to emergency communications specialists to more accurately reflect their duties, the release stated.

“Emergency communications specialists are the true first responders,” Emergency Communications Manager Kellie Hayney stated in the release. “When every second counts during an emergency, their skills with a caller can be the reason a life is saved. We are grateful to the city and department for recognizing their importance and the need to attract the best candidates to serve our community.”

Grapevine 9-1-1 dispatchers are now among the highest paid in all of north Texas. A new 21.5% pay increase just took effect for current employees and new hires, along with a new job title. Meet some of our team in this new video: https://t.co/7GpFZtCst0 pic.twitter.com/tqhqQRv2uE


— Grapevine Police (@GrapevinePolice) May 23, 2022