Transit agencies to survey riders onboard to gauge demand, meet needs
The first phase of a regionwide transit survey will begin this fall, as DCTA, Trinity Metro, and Arlington Via riders are being asked to help planners determine the demand on the system and potential future improvements.
Funded through a partnership between the North Central Texas Council of Governments and the region’s transportation agencies, the survey will be conducted in two phases. The first will continue through November 2022. The second phase, to be conducted from January through May 2023, will focus on DART and the Trinity Railway Express.
During both phases, two types of surveys will be conducted to determine how riders are using the expanding transportation network and what future changes could be made to better accommodate the needs of a region expected to grow to more than 11 million by the year 2045.
The first survey is an on-to-off survey that will attempt to measure demand and passengers’ trip patterns on each transportation mode by tracking the stops at which selected passengers begin and end their trips. The second survey will involve surveyors asking randomly selected passengers about their current trip and their socioeconomic characteristics. Both surveys are voluntary, and answers will be kept confidential. The results will provide details about why people are
choosing transit and illustrate how the system is used. NCTCOG coordinates this kind of data collection every five to seven years.
Dallas-Fort Worth is the fourth-largest region in the nation, with a population of approximately 8 million. As thousands of workers and families flock to North Texas each year, multiple modes of transit will play significant roles in ensuring the transportation system remains reliable and continues to improve into the future.
For more information about the survey, visit www.nctcog.org/transitsurvey.
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