Frisco rolls out short-term rental portal for registration, complaints
Published: Sun, 07/24/22
Frisco rolls out short-term rental portal for registration, complaints
By Grant Johnson |
Updated
The city of Frisco has partnered with software company Harmari to estimate that more than 500 short-term rental properties operate in the city. (Courtesy Unsplash)
A streamlined online process for permitting short-term rental properties and submitting complaints is now available in the city of Frisco.“Providing an online process for registration and permitting improves efficiencies, not only for staff, but for our property owners,” said Director of Development Services John Lettelleir in a media release. “The ordinance ‘checklist’ helps ensure safety standards are met, which benefits our visitors and guests.”
Frisco City Council adopted an ordinance last August to establish requirements and regulations for short-term rental properties in Frisco. The ordinance requires guests be provided with safety information such as 24/7 emergency contact numbers, trash collection schedule, parking information and evacuation plans. Each property must also have at least one working fire extinguisher and be equipped with smoke detectors.
The new online portal, which is available on the city’s website, allows owners to pay the $300 annual registration permit fee online. While short-term rental property owners can pay for yearly permits online, they must pay their monthly hotel/motel taxes with a check and submit the Short Term Rental Occupancy Tax form to the city’s Finance Department.
“We’re happy to provide this online convenience to property owners,” Code Enforcement Supervisor Penny Curtis said in a media release.
The city portal also provides an online complaint form for residents to submit a complaint regarding a short-term rental property they believe is creating a nuisance or operating illegally. Information about the registration process and complaint form can be found at www.friscotexas.gov/STR.
By Grant Johnson
Grant joined Community Impact Newspaper as an editorial intern in May 2022. Grant studies Television and Digital Media Production at Ithaca College in Ithaca, New York. Grant is pursuing minors in journalism and atmospheric science. Grant is a Prosper native and graduated in 2021 from Rock Hill High School, where he was a part of the school newspaper and broadcast program. In 2021, Grant was named the Texas High School Journalist of the Year and National High School Journalist of the Year Runner-Up.