University Park City Council OKs Replacing Computer-Aided Dispatch/Records Management System

Published: Wed, 01/25/23

UP City Council OKs Replacing Computer-Aided Dispatch/Records Management System


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Peoples Newspapers
  
Rachel Snyder

The University Park City Council on Jan. 17 agreed to replace the computer-aided dispatch/records management system software used by the city’s police and fire departments. 

The plan to migrate the city’s existing CAD/RMS to a new application will be done as part of a six-year, $780,211.60 contract. 

The application, which the city’s used since 1999, helps facilitate everything from dispatching, records management, parking ticket administration, arrest processing, issuance of citations, management of property and evidence, and more.

“The vendor is no longer offering the software that we’re currently on to new customers, the software is currently on an operating system that is reaching end of life at the end of this year and so there’s a need for us to move off of both the operating system and the platform,” Mark Madolora, the city’s public safety technical support administrator, said. 

In other news: 

 


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