Texas DPS cancels all driver's license services again
Published: Thu, 09/07/23
Texas DPS cancels all driver's license services again
For the third straight day, the Texas Department of Public Safety was forced to cancel morning appointments due to a system outage.
KHOU 11
HOUSTON — The Texas Department of Public Safety canceled all driver's license appointments for Thursday, Sept. 7, 2023, from 7:30 a.m. until noon.
They said it's due to the "ongoing upgrade of the driver license system."
DPS said the upgrade is impacting all driver's license services, including renewal, replacement, obtaining and verifying eligibility.
The issue is impacting offices statewide and online services.
Customers were told about the cancellations through email or phone. They were also given priority rebooking, DPS said.
The issues began over Labor Day weekend and no security issues have been reported.
Originally, all services were to resume normal operations on Tuesday.
Texas Department of Public Safety
The Texas Department of Public Safety (DPS) is cancelling driver license appointments for Thursday, Sept. 7, 2023, from 7:30 a.m. until noon, due to the ongoing upgrade of the driver license system. The upgrade is impacting all driver license services including renewing/replacing a driver license or ID card, obtaining a driver record and verifying eligibility. This is impacting offices statewide, as well as online services.Customers are being notified of the cancellation through preferred email or phone number and given priority rebooking.
Department personnel continue working to fix the issue which is related to the driver license system upgrade which began over the Labor Day weekend. There have been no security issues reported at this time.
We apologize for the inconvenience.
Credit: Department of Public Safety Facebook